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Industry Updates

Keeping you informed and educated with real time automotive trends and data. Our team of experts has
the experience and knowledge you need to help lead your dealership to the next level.

Recent Posts:

Finding the Lost Love in Your Service BDC

February 8, 2022 By Aimi Gundersen

Valentine’s Day has us thinking about “the one that got away.” That high school sweetheart that never called back. That person who struck up a conversation and then left your text unread. 

Automotive Industry Customer Engagement Driving Growth Appointment Setting Service Tips

Should your Dealership Invest in a Service BDC?

January 24, 2022 By Aimi Gundersen

The need for Service BDCs has been discussed as much as the need for digital retailing or an online buying process. Automotive continues to revisit these topics, recognize their impact, but not...

Automotive Marketing Strategy Customer Engagement Sales Tricks

3 Keys to Winning Email Mystery Shops

January 10, 2022 By Aimi Gundersen

Regardless of what OEM or brand you work with, mystery shops have either returned or become more important in 2022. With money tied to performance, it can be a chore to ensure that every aspect of...

2022 Dealership Playbook: State of the Industry and Creating Success

December 16, 2021 By Aimi Gundersen

It is hard to believe we are in the last two weeks of 2021. I am still writing 2020 on most things, and I feel like possibly skipped over a year.

Customer Service is Key for End of Year Sales

November 30, 2021 By Aimi Gundersen

Customer Service is Key for End of Year Sales

2021 has been a whirlwind of emotions for dealerships across the country and worldwide. From the pandemic, to supply chain issues, to chip shortages, to...

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