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Automotive Industry Strategy Customer Engagement Appointment Setting Service Tips

Tips to Increase Customer Satisfaction in your Service Drive

March 23, 2021 By BCP Editorial

We have all been there. We look at our reviews or our CSI hoping to see a different picture, but there it is--another negative review or comment from a service customer on Google or Facebook....

Automotive Industry Automotive Marketing Strategy Customer Engagement Marketing Metrics Driving Growth Appointment Setting

The BDC's Not Going Away: Best BDC Tips for 2021

January 26, 2021 By BCP Editorial

The BDC as an entity has been a discussion point of dealers for a few decades now, and it is definitely not going away in 2021. In fact, the focus and importance of the BDC has taken on new...

Automotive Industry Automotive Marketing Better Appointments Customer Engagement Driving Growth Appointment Setting

New Year, New Packages, New Value

January 5, 2021 By BCP Editorial

As we consistently strive to not only better our dealership partners, but also provide more value, BCP has changed up the way we offer our engagement solutions to our dealerships.

Automotive Industry Automotive Marketing Customer Engagement Sales Tricks

3 Things on Every Dealership's Wishlist

December 22, 2020 By BCP Editorial

It is almost impossible to believe that Christmas is just 2 days away. This was the longest, slowest, fastest, and most confusing year for many people, and those of us in automotive were not...

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