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Is a Virtual BDC Right for You?

August 3, 2022 By Aimi Gundersen

More and more car shoppers are beginning the process of purchasing a vehicle online. This Digital Transformation is not surprising given that the ease of online shopping provides so many benefits to...

Customer Engagement Sales Tricks Service Tips

3 Ways Video will Bridge the Engagement Gap

July 7, 2022 By Aimi Gundersen

One thing that our changing world has taught us is that those who are able to pivot quickly and are not scared to try new technologies are the ones who will continue to stay relevant during times...

Automotive Industry Automotive Marketing Customer Engagement Driving Growth Sales Tricks

Importance of a Fast Lead Response in the Automotive Industry

April 25, 2022 By BCP Editorial

In an industry where "The first to engage wins" it is vital to ensure customers are engaging with your dealership efficiently. It is more than being “fast,” it is also being responsive, alert, and...

Automotive Marketing Strategy Customer Engagement Sales Tricks

3 Keys to Winning Email Mystery Shops

January 10, 2022 By Aimi Gundersen

Regardless of what OEM or brand you work with, mystery shops have either returned or become more important in 2022. With money tied to performance, it can be a chore to ensure that every aspect of...

Automotive Industry Automotive Marketing Customer Engagement Sales Tricks

3 Things on Every Dealership's Wishlist

December 22, 2020 By BCP Editorial

It is almost impossible to believe that Christmas is just 2 days away. This was the longest, slowest, fastest, and most confusing year for many people, and those of us in automotive were not exempt...

Strategy Customer Engagement Sales Tricks Leadership Advice

Virtual Selling: 3 Part Series

July 1, 2020 By BCP Editorial
Looking for actionable tools to not only grow, but master virtual selling? Click on the podcasts below. It will be time well spent!
Sales Tricks

Analyzing Your Dealership's Customer Engagement

November 13, 2019 By Matthew Belk
Analyzing your customer engagement helps improve conversions in your dealership. Implement changes, and you'll see your sales increase.

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