It is almost impossible to believe that Christmas is just 2 days away. This was the longest, slowest, fastest, and most confusing year for many people, and those of us in automotive were not...

One thing that 2020 has taught us is that those who are able to pivot quickly and are not scared to try new technologies are the ones who will continue to stay relevant during ever-changing times...

Looking for actionable tools to not only grow, but master virtual selling? Click on the podcasts below. It will be time well spent!

Analyzing your customer engagement helps improve conversions in your dealership. Implement changes, and you'll see your sales increase.

Chat, video, and text: 3 fundamental ways you communicate with your customers prior to in-store visits. Make sure you and your team are experts in these.

You’ll always have people who don’t show up for appointments, but following these steps will help minimize how often a no show happens.

Spend time on your initial engagements: you'll save yourself time down the road. Here are 4 tips to help you drive customer engagement with quality work.

There are four areas to strive towards when selling. Make sure you have mastered these to increase your customer base and CSI.

Here’s a plan that will help you get a grip on the growth (or lack thereof) in your dealership. Focus on people, processes, technology/tools, and metrics.