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Automotive Industry Strategy Customer Engagement Appointment Setting Service Tips

Tips to Increase Customer Satisfaction in your Service Drive

March 23, 2021 By BCP Editorial

We have all been there. We look at our reviews or our CSI hoping to see a different picture, but there it is--another negative review or comment from a service customer on Google or Facebook....

Customer Engagement Sales Tricks Service Tips

3 Ways Video will Bridge the Engagement Gap

August 14, 2020 By BCP Editorial

One thing that 2020 has taught us is that those who are able to pivot quickly and are not scared to try new technologies are the ones who will continue to stay relevant during ever-changing times...

Sales Tricks Service Tips

Driving Digital Leads

September 25, 2019 By Matthew Belk
Dealerships and agencies optimize for efficiency, which looks great on paper but bad in sales. Optimize towards leads that are more likely to convert.
Service Tips

Retaining Customers and Customer Loyalty

September 11, 2019 By Matthew Belk
Retention and customer loyalty are the backbone of every dealership. What are you doing to maintain/grow relationships with your priority customers?


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