BDCs can cost too much to run, and when they stop delivering the right results, it can create a major budget issue. Our BDC combines the strengths of highly-skilled automotive agents with the power of technology to provide your dealership with the best outbound and inbound call packages proven to increase sales, service, and profits.
Virtual BDC is a serious Business Development Center that helps convert customers from online into on-lot. From 8am-10pm EST, we'll immediately follow up with a phone call to your sales leads. Outside of those hours, we'll use our after-hours response (Overnight BDC) that’s powered by a live person.
Virtual BDC will then introduce a variable follow-up method that can include phone, text, and emails for up to 90 days or until an appointment is set. Our main goal is to set and confirm appointments for your customers.
You can see every email or text, and listen to every call. Stop worrying about costly training and frequent turnover. Let our agents make the calls, and you can see and hear everything sent!